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Preguntas frecuentes
What sound systems do you have?
JBL PRX Series for medium-sized events (weddings, parties, corporate events) and JBL SRX Series for large and outdoor events. All systems include subwoofers and stage monitors.
What wireless microphones do you have?
Shure SM58 Wireless (Professional), AKG WMS40 Pro and lavalier microphones for presenters and wedding officiants.
Do you have DJ equipment?
Yes. Pioneer XDJ-AZ or Alpha&Theta XDJ-AZ (standalone system, no laptop, compatible with rekordbox) and Rane Four controller for Serato DJ Pro.
Is the equipment professional or consumer-grade?
All professional equipment. We only work with top-of-the-line brands: JBL, Shure, AKG, Pioneer DJ, Rane. No consumer or home-use equipment.
Are delivery and assembly included?
It depends on the package. Some include delivery and collection only. Others also include setup, technical support during the event, and takedown. This is indicated in each package—and you can always add a technician if needed.
How much time do you need to assemble the team?
A basic setup (PA + microphones) takes 0.5–1 hour. For more complete setups with a DJ, monitors, and multiple microphones, we estimate 1–2 hours. We'll confirm this when you make the booking to coordinate schedules with the venue.
Can I pick up the equipment myself?
Yes, we offer " dry hire" — you pick up the equipment at our base in Cabo Roig and return it when you're finished. Ideal for experienced operators.
What areas do you cover?
The entire Costa Blanca and northern Murcia. Torrevieja, Orihuela Costa, Cabo Roig, La Zenia, Playa Flamenca, Campoamor, Guardamar, Santa Pola, Elche, Alicante, Los Alcázares, San Javier, Murcia, Pilar de la Horadada, Benidorm, Altea, Denia, Jávea. For events outside this area, please contact us.
How can I book?
Contact us via WhatsApp at 694 465 519, fill out the contact form on our website, or call us directly. We'll confirm availability and send you a quote the same day.
How far in advance do I need to book?
For weekends during peak season (June–September), we recommend booking 4–6 weeks in advance. For weddings and large events, 2–3 months in advance. We usually have availability on weekdays with less notice.That said, if you have an urgent event, please contact us anyway. We've even set up events booked the night before for the following day. If there's availability, we'll do it. Message us on WhatsApp and we'll get back to you quickly.
Is a deposit required?
Yes. To confirm your booking, we require a deposit of 30–50% of the total. The remainder is due before the event or on the day of setup.In addition to the booking deposit, a security deposit is applied to the equipment, which is fully refunded once it has been verified that the equipment is in perfect condition after the event. This is a standard procedure that protects both the client and us.
What forms of payment do you accept?
Bank transfer, Revolut, Bizum, and cash. Please indicate your preferred payment method when requesting a quote.
What if I need to cancel?
Cancellations made more than 14 days in advance — the full deposit is refunded. Cancellations made less than 14 days in advance — the deposit is non-refundable. In cases of force majeure, we assess each case individually.
Can you handle delivery and setup?
Yes! We offer delivery and setup services so you can focus on your event, worry-free.
Can you help plan the event?
Yes. We advise on the most suitable sound setup and coordinate with your wedding or event planner. If the event requires full production, we'll put you in touch with ProLedSound.com .
Do you speak other languages?
Yes. We provide service in Spanish, English, and Russian — ideal for the international community on the Costa Blanca.
How many years have you been in the industry?
Over 15 years. Founded in 2008 in Kyrgyzstan. Established on the Costa Blanca in 2024 as part of our expansion into the European market.
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